FAQ
Frequently Asked Questions
Everything you need to know before starting your SOM piece.
Is every SOM piece made to order?+
Yes. Every piece is hand-carved after your order is placed rather than pulled from ready stock, which is why timelines vary by design and level of detail.
Can I request a custom size, wood, or finish?+
Absolutely — this is the heart of our Bespoke Collection. Share your requirements through our contact form or WhatsApp, and our design consultants will guide you from there.
What wood do you use?+
We work primarily with premium solid wood, including teak, selected for grain, density, and durability. Specific wood options depend on the piece and are confirmed at the time of order.
Do you deliver outside India?+
Yes, we deliver worldwide. Shipping timelines and costs depend on the destination and size of the piece — reach out to us for a specific quote.
How do I care for a handcrafted wood piece?+
Keep it out of prolonged direct sunlight, dust with a soft dry cloth, and apply a light wood polish every few months. See our blog for a full care guide.
How can I place an enquiry?+
Use the contact form on this site, WhatsApp us directly, or reach out by phone or email — all listed on our Contact page.